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Refund Policy

Last updated: July 27, 2026

We want you to be happy with Tamio. This policy explains when you can get a refund on your subscription.

14-day money-back guarantee

If you are not satisfied, you can request a full refund within 14 days of your first payment. Just email us and we will refund that payment, no questions asked.

Renewals

Subscriptions renew automatically. You can cancel at any time from within the app or by contacting us; cancelling stops future renewals. If a renewal charges you and you contact us within 7 days of that renewal, we will refund it and cancel your subscription.

How to request a refund

Email ivanngarcia82@gmail.com from the address on your account, and tell us the payment you'd like refunded. Refunds are issued to your original payment method through our payment provider, Paddle, and usually appear within 5–10 business days.

Exceptions

Refunds outside the windows above are considered case by case. We may decline refunds in cases of clear abuse of this policy.